"I was personally helped by Ben. He was resourceful, patient, and eager to help despite me coming in twice ( because I got the wrong part). He was kind and respectful. \n\nThe other people there were also kind in directing me, calling for assistance, and being attentive to the customers."
The Home Depot
2.5
40
1680 Stringtown Rd, Grove City
OPEN · 06:00 - 21:00 · +1 614-539-4554
"We paid $99 for Threshold delivery. A third-party deliverer brought the delivery, but initially refused threshold service, since their paperwork didn't show it. I called Home Depot in front of them, and they changed their tune fast. Not sure if Home Depot is at fault or the delivery service, but my wife and I came away frustrated with this process. Improvements must be made!"
Best Buy
2
65
2782 Taylor Road Ext, Reynoldsburg
CLOSE · 10:00 - 22:00 · +1 614-863-3442
"Bought a washer and dryer this past summer. When they were installed, the cold water shutoff valve was leaking after the install. I tried to call the store to get help, but after multiple calls, I was only able to speak with an overseas customer rep. I spoke with 2, both were very difficult to understand, and were not able to help getting anyone out to my house to look at the problem. I went to the store where I was able to speak with the sales person I had worked with when purchasing, but he was only able to tell me someone would call the next day. Was never able to speak with a manager, but was given a manager's card. Meanwhile, I've got a leaking shutoff valve. After going home from the store, I had to move the dryer to close the shutoff valve. When moving the dryer, the dryer venting fell off where it connected to the vent leading out of the house. There was no clamp or tape utilized to connect it. The following day, someone did call, I told them about the dryer vent failure, along with the leaking shutoff valve. The only thing they offered was to have the same installers come out to look at it. Why would I have the same installers come out that did a very poor job the first time? I ended up fixing the vent and shutoff valve myself. What would someone do if they did not know how to repair it on their own? Best Buy doesn't seem to be able to provide quality installers. I did email the store manager, as they did not return my calls, about my experience. I never received an email reply. I will not shop at or recommend Best Buy in the future."
The Home Depot
3
21
880 Colemans Crossing Blvd, Marysville
OPEN · 06:00 - 21:00 · +1 937-578-0280
"Wow, just wow. Customer service and friendliness is great here. I took my friend Colleen to the kids clinic today. I wasn't sure, if she would like it. She is autistic and deaf, but loves people. The staff was very accommodating and she loved it!"
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