Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...
Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...
Amazon hat ein neues Forschungs- und Entwicklungszentrum in Dresden eröffnet. Das gab der weltgrößte Onlinehändler am 25. August 2021 (öffnet im neuen Fenster) bekannt. IT-Experten entwickeln den ...
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