Dr. Elizabeth Yuko is a bioethicist and adjunct professor of ethics at Fordham University. She has written for The New York Times, The Washington Post, The Atlantic, Rolling Stone, CNN & Playboy.

We've all been there. You're sharing something important, like a frustration, an idea, or a vulnerability, and the person across from you is doing "all the right things." They're nodding. They're ...

The adage, “you have two ears but only one mouth,” suggests that effectively listening requires you to let the other party do all the talking. The concept of active listening challenges this axiom. In ...

Mastering active listening can transform CX by building trust; it's a powerful conduit for enhancing customer satisfaction and loyalty. When it comes to customer experience (CX), active listening ...

Using active listening, reflection and empathy, I work with clients to help them understand and overcome their emotional struggles. I use a holistic approach to foster emotional wellness taking into ...