In today’s fast-paced world, the importance of enhancing the user experience has never been more apparent. Consumers are looking for efficiency, especially in the technological age where countless ...

While brick-and-mortar retail has taken a hammering during the 2020 pandemic, e-commerce is booming. Americans spent $88 billion more shopping online in the first six months of 2020 compared to 2019.

Stemming from a belief that more than 98 percent of shoppers take no action during visits to dealer websites, Autobytel unveiled a new solution last week for dealer members and manufacturers aimed at ...

Following in the footsteps of major brands, American Eagle Outfitters is adding a live-chat feature to its customer service cache. Americaneagle.com is partnering with Netop Solutions to offer a live ...