5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.

It feels like the more technology a company deploys in its call center, the more it results in the worst customer experience possible. What used to be a personal conversation with a specific person is ...

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eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Lehigh County Executive Phillips Armstrong announces a major innovation for the county 911 Communications Center on Wednesday, Jan. 10, 2024, in Allentown. Callers will now be able to interact with a ...

When tragedy strikes, calling an ambulance or police as quickly as possible can be a matter of life and death. Staffing issues continue to plague 911 call centers, but with the helping hand of ...

Lara Pritchard, a Charter Communications spokesperson, said the layoffs will not affect service for Spectrum customers in Maine.

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial ...