There are three scenarios for a referral: asking a client, receiving a referral from an attorney and making a referral to an attorney, writes Best Practices for Solo Practices columnist Janet Falk.

Customer referrals are one of the most powerful selling and marketing tools available. In fact, the best source of new business is a referral from a satisfied customer. According to Forrester Research ...

(June 2004) As I discussed in the past three columns, a client’s personality makeup can sometimes make it impossible to induce referrals no matter how good a job you do. Getting that initial referral ...

You know how important referrals are in business. You might seek referrals to grow your business. Others might seek referrals for new career opportunities. In either case, how you make those requests ...