Roughly a third of the time, returns don't make their way to another consumer. Because frequently, it's not worth reselling.
ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...
About 9.5 billion pounds of returns ended up in U.S. landfills in 2022 alone—and cost retailers hundreds of billions.
No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...
Returns management is often considered a process that has little effect on the enterprise as a whole. Yet evolving competitive and customer pressures as well as increasingly complex environmental ...
Opinions expressed by Entrepreneur contributors are their own. Customers pay far more attention to a retailer’s attitude toward product returns than many retailers realize — making poor returns ...
In the highly regulated and complex life sciences industry, returns management has traditionally been seen as a necessary operational function. However, advances in technology and increasing emphasis ...
LONDON, September 15, 2025--(BUSINESS WIRE)--ReBound Returns, the global leader in returns management, has been named a Premier Partner of Shopify, the all-in-one commerce platform powering millions ...
Findings reveal that 84% of consumers are concerned that tariffs will raise costs, and 80% would change their purchase behavior in response to higher prices due to tariffs. MIAMI--(BUSINESS ...
Forbes contributors publish independent expert analyses and insights. I cover logistics and supply chain management. One of the most expensive parts of e-commerce has taken on a whole new meaning over ...