Over the last several years, Salesforce CEO Marc Benioff said we've all "got drunk on the ChatGPT Kool-Aid" but AI is more ...

Marc Benioff, CEO of American cloud computing software firm Salesforce believes the future of artificial intelligence lies in ...

We recently published a list of 10 AI News Updates You Can’t Miss This Weekend. In this article, we are going to take a look ...

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...

That in mind, a human customer service agent may be able to ask their AI agent what product to recommend to a shopper when ...

Salesforce CEO Marc Benioff predicts the future of AI will focus on autonomous agents rather than large language models, emphasizing their potential to independently perform tasks.

In a three-part video series with generative AI developer and expert Sam Witteveen, I explore what Microsoft's announcements about AI agents mean for enterprises, why Microsoft is pulling ahead as a ...

The Agentforce Testing Center consists of tools that can help enterprise users test and observe agents before deploying them ...

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

Meta hired Salesforce's CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta's ...

The AI agents of the Salesforce CRM should act autonomously, for example to place orders. The Agentforce Testing Center ...

Salesforce’s research highlights declining consumer trust and growing opportunities for AI agents. Transparency and ...