As a point of comparison, Salesforce data shows social media platforms drive one-tenth of e-commerce traffic and 2 to 3 ...

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...

Cyber Week sales of over $300 billion will account for 23% of holiday 2024 purchases. The post Salesforce: AI will drive $61 ...

The reasoning engine and the data cloud are the power behind the AI capabalities of Salesforce. Evans explains them in more ...

With the advent of artificial intelligence (AI) and machine learning (ML), and corporations' significant investments in ...

Salesforce is introducing a new paradigm for businesses adopting autonomous agent technology, almost immediately after losing ...

Benioff targets the rollout of a billion AI agents within a year, highlighting strong market demand and scalability. He ...

Salesforce previously enabled its customers to build AI agents through Agentforce and was far ahead of the curve in doing so.

Salesforce is instilling confidence by using AI to test hundreds of variations of an agent's interaction in parallel. With these enhancements and support for Agentforce and Data Cloud in familiar ...

Some roles will be eliminated by 31 January 2024 at Own, while others will be “transitional”, lasting three to 12 months.

a platform that helps Salesforce clients build and deploy agents to automate tasks such as generating written reports from sales data and creating summaries of conversations in Slack. AI agents ...