Self-ordering kiosks have become an integral part of QSR and fast casual restaurants, offering a streamlined, efficient way for customers to place orders while also improving operational efficiency.

When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something new ...

Phygital, the combination of digital services to deliver physical products or services, continues to expand consumer choices and create clear opportunities for retailers and restaurants to expand ...

Interactive kiosks help build loyalty and increase revenue. Today’s convenience-driven culture is propelling significant revenue for interactive kiosks. It is an industry expected to nearly double to ...

Creating great guest experiences is key for quick service and fast-casual restaurants. But quality food, friendly staff, and a pleasant atmosphere aren't the only things that QSR leaders should focus ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. McDonald’s kiosks have helped streamline the order ...

What matters most to modern customers? Convenience and efficiency. Instead of waiting to get answers or working through cumbersome phone systems, customers want self-service options to quickly find ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...