In all the excitement over Google and Facebook, my usually eagle-eyed enterprisey colleagues missed that salesforce.com exposed some of its users to a phishing scam. The Washington Post says that: ...

The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing The rationale for ...

Securing cloud services remains a challenge for enterprises. That’s why several companies have been working on security solutions that specifically address that need. In the latest example of that, ...

Two years after introducing AI to its CRM applications, Salesforce is going conversational with the official unveiling tomorrow of Einstein Voice. This will make it easy to build voice interaction ...

When big brands want to hear what you have to say about them, they go to social media and ‘listen’ to your public conversations on Facebook and Twitter, scanning millions of sources to find the person ...