Chances are good you're using work chat programs to communicate with your colleagues as often—if not more often—than you email them. But just as you wouldn't communicate through email as you would in ...

Workers are likely to chat more with AI agents than with their human colleagues in the future, Slack chief marketing officer Ryan Gavin predicts. The big picture: AI agents are joining the workplace ...

Google Messages is quietly gaining a workplace twist: a feature that lets organizations route, log, and review employee chats in ways that look a lot more like corporate email than casual texting.

Facebook today rolled out two new features to its Messenger chat application, Message Reactions and Mentions, aimed at making group conversations more useful and fun. While built for Messenger, these ...

Those of us who use Slack or Microsoft Teams for work probably feel that there isn’t much of a strong need for a new enterprise-focused chat application. But project management software company ...

Microsoft’s new offering, Bing Chat Enterprise, an artificial intelligence (AI) enabled communication tool, is here to enhance the workplace experience. Unveiled at Microsoft Inspire, this innovation ...