Meta hired Salesforce’s CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta’s apps to reach consumers, according to a LinkedIn post from Shih on ...

Clara Shih, executive vice president and general manager of AI at Salesforce Inc., speaks during the 2024 Dreamforce conference in San Francisco, California, US, on Tuesday, Sept. 17, 2024.

Meta hired Salesforce's CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta's apps to reach consumers, according to a LinkedIn post from Shih on Tuesday.

Salesforce's State of the AI Connected Customer report has highlighted declining consumer trust in companies and an increasing reliance on Artificial Intelligence (AI) in customer interactions. The ...

Meta, the parent company of Facebook and Instagram, has hired away Salesforce’s head of AI to run a new product group dedicated to developing AI-powered tools for business. Clara Shih ...

SAN FRANCISCO - Salesforce (NYSE: CRM), a leader in AI-powered customer relationship management, has introduced a suite of new tools aimed at enhancing the testing and deployment of AI agents ...

Representatives from some of Australia’s biggest corporations packed Salesforce ... confirmed AI tools — not necessarily AI agents — will be coming to its entry-level Starter and Pro ...

Salesforce has added a new set of tools under the name of Testing Center to its agentic AI offering, Agentforce, to help enterprise users test and observe agents before deploying them in production.

Salesforce Introduces Agentforce Testing Center: First-of-Its-Kind AI Agent Lifecycle Management Tooling for Testing Autonomous AI Agents at Scale Agentforce Testing Center enables teams to test ...

The AI agents of the Salesforce CRM should act autonomously, for example to place orders. The Agentforce Testing Center provides a sandbox for tests. Since the end of October, AI agents can be ...

Salesforce's State of the AI Connected Customer research said millennials and Gen Xers in India are more willing than Gen Z and Baby Boomers to work with agents for faster, more proactive service.