Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

FT. LAUDERDALE, Fla., Jan. 05, 2026 (GLOBE NEWSWIRE) -- iQor CXBPO™ (“iQor”), a global leader in customer experience business process ...

A new CT Transit service center in downtown New Haven promises to make things better for bus riders and for Connecticut ...

ONLINE employment portal Jobstreet by SEEK on Wednesday provided a list of the most in-demand positions that dominated employer searches in 2025.

A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...

Digital transformation and artificial intelligence will drive hiring for technology roles in 2026 as employers seek upskilled talent for AI-enabled ...

Sophie Live evolves remote visual assistance from human-only video support to intelligent-first service, using proprietary Visual AI models to assist service agents and improve outcomes with every ...

A comprehensive report issued this week by the Pennsylvania Public Utility Commission on the deadly April 29 storm in ...

U.S. District Judge Henry Wingate is set to have a hearing regarding another potential water rate increase for Jackson ...

Traditional home care, often involving minimum service hours, presents distinct challenges for both providers and clients. A ...

Oneida County is accepting applications to fill a full-time Economic Support Specialist position with the Human Service Department at the Courthouse location. Oneida County Human Service is a ...