Combined platform turns real-time network intelligence into guided and automated actions across every support channel - ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Advancing Talkdesk Retail Experience Cloud™ with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...

Cost Savings -- On track to exceed $10 million in fiscal 2025, now expected near $12 million. Sales Channel Trends -- Retail ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

Q4 2025 Earnings Call Transcript January 8, 2026 TD SYNNEX Corporation beats earnings expectations. Reported EPS is $3.83, ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

Q1 2026 Earnings Call Transcript January 6, 2026 Penguin Solutions, Inc. beats earnings expectations. Reported EPS is $0.49, expectations were $0.41. Operator: Ladies and gentlemen, thank you for ...

Ahead of the pandemic, Blaze Pizza often grabbed headlines as the “fastest-growing restaurant chain ever.” It ran from two to ...

Maryland has a newly redesigned website that the governor promises will help residents and business owners access state ...

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