Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Bank of Valletta earned high commendations at the European contact centre & customer service awards for its customer-centric ...

RG Newport named top performer by Enterprise Rent-A-Car for world-class customer service, achieving high NPS for repair ...

Australians ringing customer service have long been used to calls being answered in the Philippines or India, but soon the call could be answered in Bali – by an expat Aussie.

Singer Sri Lanka PLC has unveiled its newly revamped Maharagama Service Centre, reaffirming the company’s long-standing ...

VodafoneThree confirmed last month that it is bringing more than 400 customer contact roles back to the UK, marking the ...

Auto India has launched a revolutionary four-year ownership program, Škoda Super Care, offering warranty, roadside assistance ...

Two people who filed formal complaints about the Dr. Goodenowe Restorative Health Center in Moose Jaw, Sask. are asking why ...

RG Newport named top performer by Enterprise Rent-A-Car for world-class customer service, achieving high NPS for repair quality and satisfaction ...

BSNL has introduced a new calling option in India, the VoWiFi service, which will allow users to stay connected even when ...

A prominent law firm has committed to extending and renewing the lease of its Bristol headquarters. Burges Salmon is to expand its HQ at Mapletree’s One Glass Wharf in what is the largest office ...

With the Insurance Regulatory and Development Authority of India (IRDAI) preparing to operationalise several structural ...