A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

The Man in Green Marks 18 Years of Trusted Local Service Built on Personal Business Relationships Technology should make ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

HIRING demand in the Philippines is expected to remain resilient into 2026 as companies continue to expand operations and invest in digital capabilities, accord ...

The solution is simple: Connect your call handling, dispatch and scheduling so the first person who speaks to a customer can ...

ONLINE employment portal Jobstreet by SEEK on Wednesday provided a list of the most in-demand positions that dominated employer searches in 2025.

Check for government office, library and recreation center closures along with adjusted transit and garbage collection schedules.

Ahead of the final days of the year, Metro has announced its operating schedule for Christmas and New Year’s. Metro services will operate Dec. 24 and 25 and Dec. 31 and Jan. 1, with schedule ...

Super Micro Computer’s $2B credit facility boosts liquidity but raises leverage and margin concerns amid AI demand.

Friday, June 27, 2025 at 8:30 a.m. ET President and Chief Executive Officer — Paul E. Sternlieb Reported Revenue -- $159 ...