For IT and HR teams, SLMs can reduce the burden of repetitive tasks by automating ticket handling, routing, and approvals, ...

The post Technician Needed Access To Old Engineering Files, But When IT Demand A Ticket For Everything, He Overloaded Their ...

The HR Service Center's ticketing system (Salesforce) has resolved the outage, and the inbound/outbound email service is restored. Thank you for your patience during this service disruption.

Atera, the #1 AI platform for IT management, today announced its recognition as a Visionary in the 2026 Gartner® Magic Quadranttm for Endpoint Management Tools.* According to Gartner, "By 2029, over ...

From creating new categories of skill sets to reshaping how work is structured, AI will enter a new phase of adoption at the ...

Federal News Network asked federal acquisition and IT experts what initiatives they are paying close attention to in the new ...

There will be a lot of trauma and disruption along the way,” Elon Musk told Joe Rogan, grasping at an analogy that resonates ...

Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance ...

Pocket HRMS has unveiled HRMS Copilot™, an AI-enhanced feature designed to revolutionize traditional HR processes by providing real-time insights and automated query responses. The system allows HR ...

Employers play a critical role in enhancing employees' financial wellbeing amid the workforce's growing concerns about retirement. Findings from Betterment at Work revealed that financial anxiety ...

To help HR teams leverage generative AI tools successfully and mitigate risks, Forbes Human Resources Council members share their best tips. Generative AI helps HR professionals streamline ...