Klarna, a Swedish fintech company, once bragged that its AI could replace 700 customer service jobs, but is now scrambling to ...

Klarna is rethinking its strategy after relying heavily on AI to manage customer service. The company is reportedly planning to reintroduce human agents, realising that depending too much on AI may ...

The Renaissance IPO ETF ( IPO) share price has recovered to levels not seen since early February, reflecting a modest revival ...

We completed a migration of millions of cards for Klarna last ... we're focused in AI as a business in general, there really are three areas that we're focused on from a strategy perspective.

The future of commerce is on display at the Visa Global Product Drop with powerful AI-enabled advancements allowing consumers ...

Q1 2025 Earnings Conference Call May 8, 2025 8:30 AM ETCompany ParticipantsCarrie Gillard - Director, IRHarley Finkelstein ...

Over a year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people ...

Buy now, pay later/shopping service Klarna is one of the companies that have really been going all-in on AI. CEO Sebastian ...

The apparent turnaround comes after years in which Klarna touted its all-in-on-AI strategy. A year ago, Klarna said that its chatbot, powered by OpenAI, does the work of 700 human agents and does ...

Lean-AI integrates AI’s predictive and adaptive power with the discipline of Lean methodologies—removing waste, increasing ...