Virgin Media O2 has launched a new customer hub in its Newcastle office comprising 150 agents dedicated to handling and resolving queries from repeat callers, driving further improvements in ...

O2 doubles down on its commitment to live music in the UK, securing long-term venue presence and enhanced benefits for its customers nationwide – including 50% more tickets to shows at The O2 ...

Virgin Media O2 has established a 150-strong customer service team in Newcastle dedicated to handling repeat contacts, as the ...

Virgin Media O2 has launched a new customer hub in its Newcastle office comprising 150 agents dedicated to handling and resolving queries from repeat callers, driving further improvements in ...

Everyone has experienced the frustration of calling a company and being passed around from department to department. One UK ...

Broadband and mobile operator Virgin Media (O2) has today announced the creation of a new dedicated team of 150 agents in ...

Read about Virgin Media O2 CEO writes to Secretary of State over TalkTalk acquisition by BT Group. Broadband news from the longest running independent information website.

From 1st October until 31st October*, Virgin Media TV customers can enjoy a month of family entertainment with access to popular kids' channels and on ...

UK watchdog typically takes a robust view of reduced competition in telecoms market but is taking a back seat this time ...

BT has acquired UK broadband provider TalkTalk through a pre-pack administration, ending a prolonged sale process and ...

British telecommunications giant BT Group has executed an emergency rescue acquisition, purchasing TalkTalk and its wholesale division PlatformX Communications out of administration in a transaction ...

Lisa Nandy is under fire for backing BT’s rescue deal for stricken broadband business TalkTalk. Lutz Schüler, the chief ...