Expanding on its role in supporting technology-backed advancements and encouraging secure digital transformation in line with ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

The company is honored for delivering superior customer purchase and ownership experiences through advanced innovation, operational efficiency, and secure hybrid connectivity. SAN ANTONIO, Jan. 8, ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining real-time data ingestion with autonomous AI ultra intelligence. Salesforce Data ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Adheesh Ori, senior director within Accenture Song, South Africa, says the South African automotive landscape is clearly ...

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

Blue collar autonomy is an unadvertised hero of the AoT™ revolution. Critical infrastructure monitoring is an area that is ...

As part of the national Zero Bureaucracy Program, the Ministry of Energy and Infrastructure (MoEI), in cooperation with the Prime Minister’s Office, organised the sixth Zero Bureaucracy Program Forum.

If we examine market indicators, affordability is unlikely to improve soon. Rising unemployment and the fall-out from the ...