Despite the popularity of artificial intelligence-powered chatbots, one tech leader says the future of AI advancement is in ...

Over the last several years, Salesforce CEO Marc Benioff said we've all "got drunk on the ChatGPT Kool-Aid" but AI is more ...

We recently published a list of 10 AI News Updates You Can’t Miss This Weekend. In this article, we are going to take a look ...

Salesforce CEO Marc Benioff is the latest to tout AI agents as the next advancement of artificial intelligence technologies.

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...

That in mind, a human customer service agent may be able to ask their AI agent what product to recommend to a shopper when ...

The Agentforce Testing Center consists of tools that can help enterprise users test and observe agents before deploying them ...

In a three-part video series with generative AI developer and expert Sam Witteveen, I explore what Microsoft's announcements about AI agents mean for enterprises, why Microsoft is pulling ahead as a ...

Cyber Week sales of over $300 billion will account for 23% of holiday 2024 purchases. The post Salesforce: AI will drive $61 ...

Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

Meta hired Salesforce's CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta's ...

Salesforce’s research highlights declining consumer trust and growing opportunities for AI agents. Transparency and ...