The technology company noted it expects 19 percent of consumer purchases during Cyber Week to be influenced by AI, up from ...

Salesforce is introducing a new paradigm for businesses adopting autonomous agent technology, almost immediately after losing ...

In today’s hyper-competitive market, personalization has moved from a luxury to a necessity. Customers now expect brands to ...

Whether it’s reducing human intervention or enabling creativity, AI’s true potential lies in being grounded in accurate, ...

“6% of CX Trendsetters will prioritize using AI to personalize the experience— such tailored product recommendations, ...

After Nvidia’s roaring success in recent years it may be time for the wider software sector to ‘get in on the AI party.’ That ...

Salesforce previously enabled its customers to build AI agents through Agentforce and was far ahead of the curve in doing so.

As AI continues to shape the future of customer service, trust and transparency have become pivotal, with billions in sales ...

Salesforce is instilling confidence by using AI to test hundreds of variations of an agent's interaction in parallel. With these enhancements and support for Agentforce and Data Cloud in familiar ...

We recently compiled a list of the 15 AI News Shaping Wall Street Today. In this article, we are going to take a look at ...

This testing is crucial for refining the AI's performance and improving the overall customer experience. Additionally, Salesforce has made available Sandboxes for both Agentforce and Data Cloud ...

Even Research and Market’s report on ‘AI Agents Market Analysis’ indicates an optimistic future for AI agents. “The AI agents ...