Salesforce upgrades AI agent platform to Agentforce 2dx Proactive, automated bots could address the ongoing skills shortage A new marketplace for pre-made templates is also launching Salesforce ...

(GeekWire File Photo / Todd Bishop) Microsoft announced two AI agents for sales that double as a competitive response to Salesforce in an area where both companies are placing big bets. Sales ...

Salesforce's Q4 earnings were mixed, but the company's potential in AI, particularly with Agentforce, makes its shares undervalued and attractive. Despite slower revenue growth, Salesforce remains ...

Results from Salesforce Inc. this week pose a key test for the stock and for what many believe is the next big thing in artificial intelligence: AI agents. The software giant is seen at the ...

Photo: Getty Images In September sales software giant Salesforce released its first AI agent system—Agentforce—which was lauded as being sophisticated enough to take on duties normally given ...

The company’s Import Specialist Agent automates tariff analysis and pricing adjustments, helping businesses adapt instantly to ever-changing regulations. Tariffs have caused lots of headaches ...

Salesforce's AI executive said having agency is "far more important" than learning to code. Jayesh Govindarajan defined agency as seeking out a problem and having the drive to solve it.

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship CRM product about a year ago in favor of its own homegrown AI system.

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic ...