Compared to other software that may need large investments in IT technical base and support ... live agents, or knowledge ...

The launch of ChatGPT two years ago was nothing less than a watershed moment in AI research. It gave a new meaning to consumer-facing AI and spurred enterprises to explore how the ...

The funding was led by True Ventures, with contributions from Pact and several angel investors including ex-OpenAI staff ...

Customer relationship management-focused ... outsourcing or knowledge process outsourcing model, Bhattacharya said, adding that in the case of Salesforce, India is not just a base for junior ...

including sales transactions in a database, documents in knowledge bases such as SharePoint, productivity tools such as Slack, Salesforce, and Google Workspace ... now available on its award-winning, ...

The way companies deal with their customers is going to change in the AI era, two of Australia’s biggest companies say, but ...

A New Platform Converts Customer Feedback into a Competitive Marketing Edge While companies pour resources into creating ...

Cloud Database and DBaaS Market Key Players Shaping the Future Major players, including Century Link Inc Oracle Corporation, IBM, Amazon, Google Inc Microsoft Corporation, Rackspace, SAP AG, ...

It’s a brand-new offering announced at Microsoft Ignite 2024 that’s meant to simplify the development and management of AI ...

Motorola’s higher-growth, higher-margin, software-related businesses are becoming a larger portion of overall revenue. This will expand firmwide margins and opens a long runway of potential ...