For Salesforce, we’ve been doing AI for quite a while and seriously AI for more than a decade, especially with our Einstein platform ... We have a brand new tower in Chicago, in Sydney, in ...

Meta hired Salesforce’s CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta’s apps to reach consumers, according to a LinkedIn post from Shih on ...

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...

AI agents aren't new to Salesforce. In 2016, the company released Einstein, an AI service for its CRM software. Einstein handled some of the tasks Agentforce can tackle, but the actions it could ...

Salesforce saw an opportunity to improve agents' decision-making and understanding of natural language inputs, like email. That initially led to Einstein GPT, a generative-AI overhaul of Einstein.

Clara Shih, executive vice president and general manager of AI at Salesforce Inc., speaks during the 2024 Dreamforce conference in San Francisco, California, US, on Tuesday, Sept. 17, 2024.

The competition for AI talent keeps heating up. A top Salesforce executive has defected to Meta as the competition for top AI talent ramps up. Clara Shih, whose title was CEO of Salesforce AI ...

AI agents aren't new to Salesforce. In 2016, the company released Einstein, an AI service for its CRM software. Einstein handled some of the tasks Agentforce can tackle, but the actions it could take ...