The race to win new customers is getting harder and targeting buyers is becoming more sophisticated. Learn how Customer Journey Maps are being used to attract, nurture and ultimately win new clients ...

When you ditch the rigid annual plan and embrace an agile, full-funnel approach, you’re spending your budget where it will ...

Market opportunities in the cloud contact center software space include leveraging AI for improved customer interactions, ...

Learn which strategies matter now and where marketers should shift budgets for stronger, more reliable performance this year.

Many of the top free AI training courses can be completed in a single afternoon, delivering the much-needed insights you need ...

The car dealership has embarked on a multimillion-dollar plan to transform its Singapore network, enhancing customer ...

When it comes to CMNs, retailers and marketplaces hold the key advantage thanks to shopping and transaction-level data.

Among those early land buyers who saw this asymmetric opportunity was BNW Developments, a company led by Ankur Aggarwal, a 39 ...

We speak to three companies that have taken very different approaches to migrate off SAP Enterprise Core Components onto S/4Hana.

A phone is merely a calling tool without good apps. After deep testing, these are the six applications that I highly ...

Ready to make your blog pay off? This guide shows you exactly how to build, grow, and monetize, with practical tips and hands ...