Verint ® today announced it has been named as a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics Software 2026 Vendor Assessment.* IDC MarketScape noted that Verint ...

Most contact centers evaluate only a small sample of customer interactions, leaving gaps in quality and compliance visibility. One insurance provider is generating approximately $12 million in annual ...

Organization Expands Quality Coverage Across 4 Million Customer Interactions Annually Most contact centers evaluate only a small sample of customer interactions, leaving gaps in quality and compliance ...

Somewhere right now, one of your best customers is typing “speak to a person” into a chat window for the third time.

MELVILLE, N.Y., September 29, 2026--(BUSINESS WIRE)--Verint ® today announced it was recognized as a Leader across four 2026 ISG Contact Center Buyers Guide evaluations covering AI Self-Service, ...

Recognition Spans Technology Categories Central to Customer Engagement, Workforce Performance and Analytics Verint® today announced it was recognized as a Leader across four 2026 ISG Contact Center ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® today announced it was recognized as a Leader across four 2026 ISG Contact Center Buyers Guide evaluations covering AI Self-Service, Contact Centers, Customer ...

Israel has established itself as one of the world's most concentrated and effective hubs for quantum technology. Despite its ...

Picture a supervisor with a headset on and a coffee going cold, scrubbing through a recording from three weeks ago at double speed. By the time the scorecard is ...

In a significant consolidation within the quantum computing sector, Intel has entered into a definitive agreement to acquire ...

Morocco’s domestic intelligence service has deployed Pegasus spyware and hidden cameras in a sweeping campaign of surveillance against journalists and human rights activists, according to a report ...

A new California law bans employers from using AI tools to detect employee moods or collecting neural data starting Jan. 1, 2027.