The voice sounds right and details check out. Except the caller isn’t who they claim to be, and the audio was generated in ...

Matt Vartabedian is the senior editor for No Jitter, a role he has held since March 2023. Matt covers generative and agentic AI as it pertains to enterprise communications – i.e., unified ...

Sheila McGee-Smith, the founder and principal analyst at McGee-Smith Analytics, is a communications industry analyst and strategic consultant focused on the CX, EX and AI markets. Her insight helps ...

Philip Clarke is a Research Analyst with Nemertes Research, where he conducts research, advises clients on wireless topics, writes key trend and thought leadership reports, conducts statistical ...

Andy Howard is Founder and Managing Director at Howard & Associates. Andy is a highly regarded IP video expert and industry veteran whose goal is to help clients improve communications with video.

Enterprise AI can analyze customer conversations, case histories and operational metrics at scale, but those records rarely contain every factor an experienced employee uses. Tone, urgency, local ...

The recent OpenAI-Hugging Face incident, where hundreds of OpenAI’s autonomous AI agents hacked through container constraints for machine learning platform Hugging Face’s external infrastructure, is a ...

Hannah Warfel is the Associate Editor for No Jitter; they joined the site in September 2023. They cover data management, analytics and business intelligence. They have a background in publishing and ...

Tim Proctor is an unbiased, independent telecom consultant with the Delta Consulting Group. He works with clients in the areas of cost reduction, contract negotiation ...

As CEO of Corvisa, Matt Lautz is responsible for business development, strategic partnerships, and product vision. Matt has served as the CIO for Corvisa's parent company, Novation Companies, for the ...

Tim Banting is a Senior Principal Analyst in workspace services within Omdia's enterprise services team and focuses on unified communications and collaboration research. Tim provides Omdia's clients ...

Curtis Peterson has more than 20 years of experience managing information technology and carrier-scale data and packet voice communication networks. At companies ranging in size from start-ups to ...