Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has announced the launch of Vonage RCS (Rich Communications Services) through the Vonage Messages API and as a low-code turnkey option.

Forget plain text! Vonage RCS allows businesses to send engaging content like images, videos, and audio files directly to customers. Interactive features like typing indicators, carousels, rich cards and location sharing further personalize the experience. Customers even receive suggested replies for faster communication.

Vonage RCS includes branding capabilities, enabling businesses to share encrypted RCS messages branded with their company name, logo, and carrier-verified status. This secures communications, protecting against fraud and building customer trust.