With AI tools now a common presence in businesses and organizations around the world, the focus now turns to getting the most ...

The world’s most popular CRM company Salesforce says that it is “redefining what’s possible in business and beyond,” after releasing its autonomous AI agent solution to the market.

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for ...

As it relates to businesses, AI has become a positive game changer for recruiting, retention, learning and development programs. In an interview with Salesforce interim chief people officer ...

Adam Evans, senior vice president of product for the Salesforce AI platform, said many companies building AI copilots face this same issue when trying to get a good return on investment on their ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is ...

“Built on Salesforce’s trusted, fully customizable platform — seamlessly integrating enterprise data, metadata, AI models, workflows, security and applications — Agentforce is what AI was ...