Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

If you're on the phone with someone, a babbling newborn can be very cute but they can also be distracting for the person on the other end of your call. If you have an iPhone, you can enable a hidden ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

You may have a keen eye for spotting scams, but fraudsters are finding new ways to weaponize trusted systems to avoid detection. For example, threat actors are generating real Apple support tickets to ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...

This is something most people in the industry would’ve laughed off not too long ago: Apple is reportedly considering Intel as the manufacturer for its next baseline M7 chip — skipping TSMC entirely ...

Most Apple customers have learned to be cautious about messages claiming to come from the company’s support services. It’s vital to check URLs and email addresses for small discrepancies, scan the ...

A scam trying to steal Apple Account data uses a genuine but inauthentic request for support, real Apple alerts, and precise timing to make a fraudulent attack look like official help. Here's what it ...

Apple Inc. (NASDAQ:AAPL) Q4 2025 Earnings Call Transcript October 30, 2025 Apple Inc. beats earnings expectations. Reported EPS is $1.85, expectations were $1.78. Suhasini Chandramouli: Good afternoon ...

Apple’s Q4 2025 earnings call will take place today at 2 p.m. PT/5 p.m. ET. We’ll be streaming it on the Shacknews Twitch and X accounts. Apple will also host the call on its investor relations ...

Samsung Electronics America, in partnership with Harte Hanks, recently opened a new customer service call center in Mauldin. The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff ...