Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

The right tech accessories can significantly enhance your daily routine, seamlessly blending innovation with practicality to improve productivity, creativity, and leisure. Whether you’re a tech ...

The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc. Founded in 1993 in Alexandria, VA., by brothers David and Tom ...

The firm Decision Desk HQ has rescinded their projection that incumbent Bruce Harrell would prevail over his challenger Katie Wilson in the Seattle mayor’s race. The firm, which contracts with KUOW on ...

Greetings. Welcome to The Trade Desk Third Quarter 2025 Earnings Conference Call. [Operator Instructions] Please note, this conference is being recorded. I will now turn the conference over to your ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

The Trade Desk, Inc. (NASDAQ:TTD) will release earnings results for the third quarter, after the closing bell on Thursday, Nov. 6. Analysts expect the Ventura, California-based company to report ...

As someone who’s been using a standing desk for over a decade, I’ve ended up buying, trying, and reviewing all kinds of accessories over the years. A lot of them have improved my overall standing desk ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...