Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...
This hasn’t been a great market for so-called quality stocks, typically defined as blue chips with steady profits and low debt. That makes it all the more impressive that funds run by GMO’s Tom ...
The new Artist Spotlight section of the Miami event will include 30 galleries focusing on a single artist, some chosen in part for their lack of commercialism. By Ray Mark Rinaldi Reporting from ...
It’s rare for a dictionary to claim that a word has no definition. But that’s what Dictionary.com said about its recently announced word of the year: “67,” pronounced “six-seven,” the slang term that ...
How do we define slurs like the N-word? Whether it’s heated debates about racist or ableist slurs, arguments about gender, or even new kinds of profanity, dictionary editors have been at the center of ...
I'm the princess and the pea when it comes to sofas. My husband will attest that I've had complaints about all four couches we've owned since getting married six years ago. Our first sofa felt flimsy, ...
Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...
Forbes contributors publish independent expert analyses and insights. Amanda Lauren writes about interior design and real estate. I recently spoke with Mayer to learn about how she built her business ...
Rep. Barry Moore (R-Ala.) recently reintroduced the Define to Defeat Act, a much-needed federal measure that would help address the gaping loopholes in how our laws currently respond to antisemitic ...
The Ninth Circuit joins its sister circuits and affirms a “bright-line” FINRA definition of “customer.” Investors must have direct transactional relationship with member firm or associated person in ...
Julian Hargreaves is an Affiliated Researcher at the Prince Alwaleed bin Talal Centre of Islamic Studies, University of Cambridge. The UK government wants a new definition of Islamophobia and has ...
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