Abstract: To maintain development and foster customer loyalty in the ever-changing e-commerce industry, consumer relationship management (CRM) is essential. To keep up with consumers' ever-evolving ...

Isuzu Commercial Truck of America announced a stronger relationship with Decisiv. This new relationship will extend and expand its commitment to deliver faster, smarter, and more connected customer ...

Elizabeth Troutman Mitchell is the White House Correspondent for "The Daily Signal." Send her an email. President Donald Trump’s State Department has fired a foreign service officer who admitted to ...

Accenture (NYSE: ACN) provides consulting, technology, and outsourcing services to 9,000 clients in in more than 120 countries, in fields as diverse as cloud computing, cybersecurity, artificial ...

A desire for greater efficiency is driving companies to implement AI across many different facets of business. But, as any leader knows, implementing a new technology and embracing it as part of the ...

In today’s globally connected supply chains, businesses are no longer just buying products or services—they’re building strategic partnerships. Suppliers aren’t just external vendors; they’ve become ...

Customer expectations continue to grow, with rising demand for seamless, connected, and personalized experiences across sales, marketing, and service. However, meeting these demands can be a complex ...

Reston, VA and Nashville, TN /PRNewswire/ - Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, today announced at the TMC 2025 Annual Meeting & Transportation ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...