When businesses respond to negative feedback, the stakes are high. A great response can win back trust and boost loyalty. But a bad move? It can spiral into a full-blown disaster.

American Home Shield says its brand profile has risen on the heels of a new TV ad campaign, but some customers say it has a habit of improperly denying coverage.

Beware of the "brushing" scam this holiday season! Scammers are sending unsolicited packages to unsuspecting consumers. Learn ...

Mielle Organics founder Monique Rodriguez believes an influencer was paid off to spread misinformation about her brand.

Mielle Organics founder, Monique Rodriguez, recently stepped forward with a bold claim after her brand found itself at the ...

I've worked in the food industry for over 15 years and recently purchased my first cast iron skillet. Here's my honest review ...

Rarely does a device arrive that does so much and does it all so well. Even rarer that it remains a class leader almost three years after release. Be in no doubt; the Sonos Arc is a superb bit of kit.

See reviews below to learn more or submit your own review. How do I know I can trust these reviews about KLM? How do I know I can trust these reviews about KLM? 4,561,564 reviews on ...

NerdWallet’s comprehensive review process evaluates and ranks the largest U.S. robo-advisors. Our aim is to provide an independent assessment of providers to help arm you with information to ...

See reviews below to learn more or submit your own review. How do I know I can trust these reviews about Rent-A-Wreck? How do I know I can trust these reviews about Rent-A-Wreck? 4,561,564 reviews ...

I reviewed DMDE, a powerful, free, and low-cost data recovery app to test how well it restores files from HDDs, SSDs, and ...

I was privileged to byline the cover story of the last print issue of PC Magazine, the Windows 7 review, and I’ve witnessed every Microsoft win and misstep up to the latest Windows 11.