Agentforce is how humans with AI drive customer success together, equips organisations with autonomous agents that boost ...

Cyber Week is expected to drive $311-billion in global sales as consumers eagerly await holiday deals – with the use of AI and agents set to influence up to 19% of those orders – according to a new ...

Thanksgiving weekend has long been seen as the traditional start to the most important sales period for retailers, and so far ...

Abhishek Das is a distinguished software engineering leader with over 12 years of experience in designing and implementing ...

Despite pausing plans to give digital workers employee records, Lattice CEO Sarah Franklin remains certain HR should lead on ...

AI spending surged to $13.8 billion in 2024 from $2.3 billion in 2023 as enterprises embed AI at the core of their business ...

Industry experts say conversational marketing is unexpendable to the current customer experience (CX). It helps retain ...

In February 2024, Sam Altman said AI will soon allow a founder to surpass a billion-dollar valuation without having to hire a ...

As a startup sets its sights on building an OS for AI agents, an analyst says such an OS would be far different to what ...

Hugo Barra, David Singleton, and other former Android "leaders" have just unveiled /dev/agents, a new start-up focused on ...

AI voice agents are an integral part of today's automated phone communication, enabling businesses to process thousands of ...

Learn how brands can harness generative AI to transform marketing. Explore real-world examples, practical templates, and ...