Salesforce CEO Marc Benioff is the latest to tout AI agents as the next advancement of artificial intelligence technologies.

Salesforce predicts that AI will influence 19 percent of global Cyber Week sales, up two percentage points from 2023’s figure ...

Despite the popularity of artificial intelligence-powered chatbots, one tech leader says the future of AI advancement is in ...

Salesforce is introducing a new paradigm for businesses adopting autonomous agent technology, almost immediately after losing ...

Meta hired Salesforce's CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta's ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is ...

She was one of the few leaders with "CEO" in her title. Clara Shih, the leader of Salesforce's all-important AI efforts, has left for a new role, according to a report by a Wall Street analyst ...

Salesforce has added a new set of tools under the name of Testing Center to its agentic AI offering, Agentforce, to help enterprise users test and observe agents before deploying them in production.

Salesforce's State of the AI Connected Customer report has highlighted declining consumer trust in companies and an increasing reliance on Artificial Intelligence (AI) in customer interactions. The ...

Salesforce (CRM – Research Report), the Technology ... While there is enthusiasm surrounding the new AI-driven product, Agentforce, expectations might be overly optimistic, and its impact ...

The competition for AI talent keeps heating up. A top Salesforce executive has defected to Meta as the competition for top AI talent ramps up. Clara Shih, whose title was CEO of Salesforce AI ...

Salesforce predicts that AI will influence 19 percent of global Cyber Week sales, up two percentage points from 2023’s figure of 17 percent. Retail implementation of AI systems continues to ...