He says the capabilities of AI chatbots are overhyped, but anticipates dramatic tech advances that will change the workplace ...

Salesforce CEO Marc Benioff is the latest to tout AI agents as the next advancement of artificial intelligence technologies.

Salesforce predicts that AI will influence 19 percent of global Cyber Week sales, up two percentage points from 2023’s figure ...

Meta, the parent company of Facebook and Instagram, has hired away Salesforce’s head of AI to run a new product group ...

Salesforce is introducing a new paradigm for businesses adopting autonomous agent technology, almost immediately after losing ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is ...

She was one of the few leaders with "CEO" in her title. Clara Shih, the leader of Salesforce's all-important AI efforts, has left for a new role, according to a report by a Wall Street analyst ...

Meta hired Salesforce's CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta's ...

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Salesforce's State of the AI Connected Customer report has highlighted declining consumer trust in companies and an increasing reliance on Artificial Intelligence (AI) in customer interactions. The ...

Salesforce predicts that AI will influence 19 percent of global Cyber Week sales, up two percentage points from 2023’s figure of 17 percent. Retail implementation of AI systems continues to ...

Meta hired Salesforce’s CEO of AI, Clara Shih, to lead a new organization building AI tools for businesses that use Meta’s apps to reach consumers, according to a LinkedIn post from Shih on ...