Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz. As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and agents.
We’ve tested the best helpdesk and customer service solutions currently available, and we found that Zendesk is a better option than Salesforce — but not by much. While Salesforce offers great ...
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Salesforce vs. ServiceNow: Which cloud software stock has the edge?
Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...
Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...
Salesforce.com was co-founded by Marc Benioff in 1999. At that time, multi-tenant software as a service was a relatively new concept in business. Salesforce eventually adopted the slogan "no software, ...
Salesforce.com said it has landed two of its biggest contracts ever for its customer service and sales software, two wins that could help the company's bid to go public. The software maker discussed ...
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