The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work ...

If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...

Award-winning Ocean Edge Resort & Golf Club expands its two-year partnership with Travel Outlook, The Premier Hotel Call ...

A hotel guest rarely experiences a property as separate departments. They see one journey: booking, checking in, ordering ...

Hotels have never suffered from a shortage of reports. We have reports about revenue, labor, guest scores, maintenance, sales, breakfast, channel mix and — on a good day — a report explaining why ...

Following nearly a year of development and use in its own operations, BNO Travel is making BNO Service available as a commercial software product for hotels, destination companies and lodging ...

The platform is designed for multi-property and multi-company operations and can be used by management, team leaders and operational employees. BNO Service is designed for operations and workforce ...

CADD Emirates Computer Trading and Hotelworld.ai have signed a strategic partnership agreement during marking the beginning of a collaboration that will accelerate the adoption of AI-powered ...

Hotelworld.ai delivers intelligent solutions designed to enhance hotel operations, improve guest engagement, streamline communications, and empower hotel teams through automation and data-driven ...

Hotels rarely suffer from a shortage of beverage data. The point-of-sale system records what was sold. Inventory tools show what was purchased and counted. Recipe files calculate what should have been ...

When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...

Hotels across the United States are under growing scrutiny for what happens behind their guestroom doors. The hospitality industry offers exactly what traffickers look for: easy access, the ability to ...