3,500+ companies worldwide choose Gainsight to connect their customer journey. “With Gainsight, our team is so much more efficient…We can operate faster, not only as a Customer Education team, but …

Gainsight is the Customer Success company. We’re committed to Success For All: our customers, our employees, our partners, and our community.

Gainsight is the trusted customer success platform that gives CS teams clear signals, workflows, and insights to drive retention and expansion.

The leading CS solution for retention, expansion, and efficiency. Give your customers a single hub for anytime, anywhere, self-service. Scale effort and align teams using digital-led strategies. Essential …

Scale effort and align teams using digital-led strategies. Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

At Gainsight, we encourage you to bring your full self to work, every single day. Inclusion and belonging is built into everything we do, because we know that growth is better when it’s done together.

Onboarding Start strong with curated resources designed to guide your Gainsight setup.

The latest AI-powered productivity tools mean you can get even more from Gainsight – from customer summaries to instant meeting notes, to deeper data analysis and insights.

Improve adoption, identify risks, and increase retention with actionable insights delivered by Staircase AI, Gainsight’s powerful AI customer intelligence.

Jul 21, 2025 · Gainsight acquires UpdateAI to strengthen the Atlas vision. Meet the team, the mission, and what’s next in agentic AI.